Every once in a while, I get a gut feeling about things, and when I look back later, I should have heeded my gut! Do you ever have that happen to you? I had that happen on an item I was bidding on that was in an online auction. The description said 2 items plus lids. The picture only showed one item with a lid. So, I sent the seller an email asking if it was in fact for 2 items with lids for a total of four pieces.
The seller responded with a yes, it is for 2 items with 2 lids. I won the auction on January 25th. I totally forgot about it because I've been so busy! Today, I got an email from the seller that said, I know you asked if there were two, and there were, but they got put away and now one can't be found, and did I want the one or want a refund.
I just had a hunch that something wasn't going to work out with this one. I am not disrespecting the seller in any way, so please don't read that into this. I know for a fact that when you sell online, and deal with a large volume of things, that things can get overwhelming and you lose track of them. I just had a conversation with a dealer friend on Sunday about this very issue.
It doesn't make me any less bummed that I'm not going to get my item though! I sent a reply asking for the price for the one and the shipping. Would you have done that? Or would you just ask for a refund and try to find your items elsewhere? Depending on the response, I might ask them if they do find the other item and lid, if they will sell it to me with out the online auction.
So, now I guess I keep scouring for that elusive item, or items, depending on what ends up happening with the email conversation. Maybe I'd just be better off getting a refund and moving on.
Have you ever lost or misplaced something that you had listed for sale online? What did you do about it when someone bought it and you couldn't find it? My dealer friend, I think, went the extra mile and offered the buyer the item at half-price when she found it-and she DID find it!
I think if a seller was to make some sort of an effort to make it right, I'd probably make them a "favorite" and look for ways to shop from them again-wouldn't you?
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